Last Updated: Feb 25, 2019

Trifo Inc. (“Trifo”, “we” or “us”) is committed to protecting privacy of our users. This privacy policy explains what personal information we collect, how we use it and procedures we have to protect your personal information. This policy applies to personal information collected from Trifo website, Trifo Home app and other products and service.

This policy includes the following contents:

I. What personal information do we collect and how do we use it?

II. What personal information do we share with third parties?

III. Your controls and choices

IV. Data retention

V. Data Security

VI. Minors

VII. Links to third party websites

VIII. Social Media & Widgets

IX. Changes to this privacy policy

X. Contact us

I. What personal information do we collect and how do we use it?

Our main purpose of collecting your personal information is to improve the quality of our products and service.

We collect personal information when you register Trifo account, use Trifo products and services or contact us through email or otherwise. We collect your personal information through different ways, including:

1. Information you share with us

We collect personal information when you register with Trifo website or application, shop online, contact us through email, mail or otherwise. The personal information we collect includes but is not limited to your name, region, birth date, email address, shipping address, phone number, billing information. Please note that you are contractually required to provide us such necessary personal information without which you will not be able to use the Trifo website, Trifo Home app or any other service.

2. Information from our website

When you visit our website, we automatically collect limited personal information and some anonymous statistics such as your IP address, web browser types, operating system and other similar information. We only use this information to analyze trends, to administer and monitor our website, in order to provide you better service.

In order to optimize this website, we use Google Analytics, a web analytics service provided by Google. Google Analytics uses “cookies” to help the website analyze how you use this Website. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this you may not be able to use the full functionality of this Website.

3. Information from Trifo Home app and others

When you use Trifo robot online through Trifo Home app and others, we will collect and store information about the robot and/or application usage, system crashes and other information generated during usage. We use this information to analyze and fix technical issues to improve your experience.

II. What personal information do we share with third parties?

We will not share, sell or disseminate your personal information to third parties unless you give us your consent, or required by law, or this policy has special explanation.

We may share your personal information inside Trifo, including other companies owned by or under common ownership as Trifo, as well as our subsidiaries.

At your request, we permit third parties to collect information from your devices and application. Trifo will not control the collecting and usage of your personal information by the third parties, you should read privacy policy and other related documents provided by third parties.

We may disclose your personal information to law enforcement officials in response to a lawful request by a public authority and without your authorization.

III. Your controls and choices

You have the following rights on the personal information we hold about you:

1. Right to access

You have the right to request confirmation about the status of our processing on your personal information, and to request access to the personal information we hold about you.

2. Right to rectification

You have the right to request rectification of inaccurate personal information.

3. Right to erasure

Under certain circumstances, you have the right to request erasure of your personal data without unreasoning delay.

4. Right to restriction of processing

Under certain circumstances, you have the right to ask us to restrict our use of your personal information.

5. Right to object

You have the right to object our use of your personal information for certain purpose.

IV. Data retention

For us to provide service for you, to conduct our business and to comply with applicable laws, we will store your personal data for as long as necessary. If you have any questions about data retention or you need more details, please contact us at: info[at]trifo.com .

V. Security of information

We are committed to protecting information security of Trifo users and provide layers of safeguards, including technical and organizational measures, for robot devices, Trifo website, application and cloud service. Your personal information is always under encrypted status during transmission and storage. The access to your personal information is limited to your own request or authorized personnel for the purpose of working and providing service for you.

When you register Trifo device through our online application, your Trifo robot is bound to your Trifo account. Afterwards, the application can only access your Trifo robot with your authorization.

In the unlikely event that your personal information is compromised as a result of security breach, we will notify you appropriately and take other reasonable steps.

VI. Minors

Trifo will never knowingly collect any personal information about individuals under eighteen (18) years of age. If Trifo obtains actual knowledge that it has collected personal information about an individual under eighteen (18) years of age, that information will be immediately deleted in accordance with applicable law.

VII. Links to third party websites

Trifo website and application may contain links to other websites. This policy only applies to websites, application and service operated by Trifo. We have no control over and are not responsible for contents of those third-party websites, features or service. When linking to third party websites, features or service, you should carefully read the privacy policy provided by them.

VIII. Social Media & Widgets

Our Website includes and/or may include social media features and widgets, such as the Facebook, Twitter or LinkedIn button (the “Features”). These Features may collect your IP address, which page you are visiting on our website, and may set cookies to enable the Feature to function properly. Features are either hosted by a third party or hosted directly on our website. Your interactions with these Features are governed by the privacy policy of the company providing it. We undertake no responsibility and shall have no liability with respect to these Features.

IX. Changes to this privacy policy

We may modify this privacy policy from time to time. When this privacy policy is changed, we will send you the updated privacy policy via ways such as email or push notification. You can review our privacy policy from our website or application.

X. Contact us

If you have questions about this privacy policy, want to know more details, or feel that we do not comply with the terms of this privacy policy, please contact us at : info[at]trifo.com.

Trifo

4633 Old Ironsides Drive

Santa Clara, CA 95054, U.S.

Last updated: Feb 25, 2019

Trifo Inc. (“we” or “us”) reminds you to carefully read and fully understand these terms of service before using our website www.trifo.com, Trifo Home app and any hardware or software product we provide.

By using our websites, products or service, you agree to and are bound by the following terms of service without limitation or qualification. If you do not accept these terms of service, you should not use our websites, products or service.

You should be at least 18 years old for visiting our websites, using our products or service under the supervision of a parent or guardian. Otherwise, we will not be liable for any damages caused by or arising from your using of our websites, products or service.

Information about us

When we refer to Trifo (“we” o r “us”), we mean Trifo Inc. Our company is at 4633 Old Ironsides Drive, Santa Clara, CA 95054.

Our products and service

The products and service we provide to you include: (1) Trifo’s website: www.trifo.com ; (2) Trifo Home app for you to download to your smart devices free of charge and can work with your Trifo hardware; (3) Trifo’s hardware and other services.

Updates and upgrades

We may from time to time deploy patches, bug fixes, updates, upgrades or other modifications to the Trifo Home app or software on your Trifo products to improve performance of product software and service, or address security concerns. You agree that these updates and upgrades may automatically be deployed without any additional notice. If you do not agree to these updates and upgrades, then all of the functionality or features of your Trifo products may not be available to you. If you do not cease using your Trifo products, you may receive updates and upgrades automatically. Your continued use of Trifo products means that you agree to these updates and upgrades.

Registration and Securiy

Some of our services such as the Trifo website or Trifo Home app may require or allow you to create an account with us, with a user ID and password. You agree that you will provide only accurate, complete, and up-to-date information. You are responsible for ensuring the confidentiality of your password, and are responsible for anything that anyone does while logged in to your account. You are required to let us know immediately if you suspect that someone is using your account without your permission. We are not responsible for any loss or damage arising from your failure to comply with these obligations.

You are responsible for keeping your password confidential. We are not responsible for any unauthorized use of your account. If you know or suspect that your password is disclosed, you must promptly change your password and contact us at info[at]trifo.com .

Protection of personal information

We will follow applicable laws and terms of our “Privacy Policy” to protect your personal information. Please make sure that you read our Privacy Policy carefully before using any of our products or service. If there is any conflict between this “Terms of service” and our “Privacy Policy”, we should follow the terms in our “Privacy Policy”.

Third party links

Our product software and website may contain links to third-party contents. Trifo does not have any control over and is not responsible for any third-party content. Links to third-party websites do not mean that Trifo endorses the content of such websites. If you access third-party websites from Trifo’s software or website, you do so entirely at your own risk. Please review carefully the third-party’s policies and make sure you understand them before you use any third-party content.

Restrictions

You are permitted to use our website or product software for your own personal, non-commercial purposes. You agree that you will not use them for any unlawful purpose, in a way prohibited by the Terms, or in a manner that interferes with our operation of, or any user’s use and enjoyment. For example, when using our website you agree not to:

• Use any hacking or cheating software or tools;

• Use any robot, iframe, spider, crawler, scraper or other automated means or interface not provided by us to access the Site, including, without limitation, for the purpose of copying, extracting, aggregating, displaying, publishing or distributing any content or data made available via our website or product software;

• Upload files that may damage our website or product software;

• Attempt to modify any content on Trifo website or product software in a way that we have not permitted.

If you would like to report a violation of these Terms, please contact us at info[at]trifo.com .

Intellectual property rights

All worldwide copyrights, trademarks, trade secrets and other intellectual property rights appearing on our website and service are the exclusive property of Trifo and its licensors. Your use of the product grants you no rights in relation to our or our licensors’ intellectual property rights. Without Trifo’s authorization, anyone should not publish, copy, commercially exploit, redistribute or make derivative works of the content of Trifo’s products and service.

Open source

Certain items of software included in the Product Software are subject to “open source” or “free software” licenses (“open source software”). Some of the Open Source Software is owned by third parties and is not subject to these Terms of Services. Instead, each item of open source software is licensed under the terms of the end user license that accompanies such open source software. Nothing in these Terms of Service limits your rights under, or grants you rights that supersede, the terms and conditions of any applicable end user license for the open source software.

Term and Termination

These Terms of Service and the license granted hereunder are effective on the date you first use the product or the product software and shall continue for as long as you own the product, unless these Terms of Service are terminated under this section. Trifo may terminate these Terms of Service at any time if you fail to comply with any term(s) hereof. You may terminate these Terms of Service effective immediately upon written notice to Trifo. Upon termination of these Terms of Service, the license granted hereunder will terminate and you must stop all use of the product and the product software. The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of these Terms of Service for all purposes.

We reserve the right to change, suspend or discontinue all or any aspect of our service at any time without notice.

Choice of law and dispute resolution

This agreement and the resolution of any disputes shall be governed by the laws of the State of California. Y ou agree to try to resolve the dispute with Trifo informally before filing a claim against Trifo. If the disputes cannot be resolved by negotiation, both parties agree to submit the dis pute to the State of California Court with exclusive jurisdiction located at Trifo’s domicile.

No class actions

You may only resolve disputes with Trifo on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations aren’t allowed under our agreement.

Warranty disclaimer

NOTWITHSTANDING ANYTHING TO THE CONTRARY AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TRIFO PROVIDES THE WEBSITE, PRODUCT SOFTWARE AND ANY OTHER SERVICE “AS-IS” AND DISCLAIMS ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, AND NON-INFRINGEMENT OF THIRD-PARTY RIGHTS. TRIFO DOES NOT GUARANTEE ANY SPECIFIC RESULTS FROM THE USE OF THE WEBSITE, PRODUCT SOFTWARE OR ANY OTHER SERVICE. TRIFO MAKES NO WARRANTY THAT THE WEBSITE, PRODUCT SOFTWARE AND ANY OTHER SERVICE WILL BE UNINTERRUPTED, FREE OF VIRUSES OR OTHER HARMFUL CODE, TIMELY, SECURE, OR ERROR-FREE.

YOU USE ALL TRIFO PRODUCT AND SERVICE AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR (AND TRIFO DISCLAIMS) ANY AND ALL LOSS, LIABILITY, OR DAMAGES, INCLUDING TO YOUR HOME AND ALL ITEMS AND PETS IN YOUR HOME, RESULTING FROM YOUR USE OF THE PRODUCT INFORMATION OR PRODUCT SOFTWARE.

PLEASE NOTE THAT SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS OR EXCLUSIONS ON LEGAL WARRANTIES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

Limitation of liability

Nothing in these Terms of Service and in particular within this “Limitation of Liability” clause shall attempt to exclude liability that cannot be excluded under applicable law.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN ADDITION TO THE ABOVE WARRANTY DISCLAIMERS, IN NO EVENT WILL (A) TRIFO BE LIABLE FOR ANY CONSEQUENTIAL, EXEMPLARY, SPECIAL, OR INCIDENTAL DAMAGES, INCLUDING ANY DAMAGES FOR LOST DATA OR LOST PROFITS, ARISING FROM OR RELATING TO THE WEBSITE, PRODUCT SOFTWARE, EVEN IF TRIFO KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES, AND (B) TRIFO’S TOTAL CUMULATIVE LIABILITY ARISING FROM OR RELATED TO THE WEBSITE, PRODUCT SOFTWARE, WHETHER IN CONTRACT OR TORT OR OTHERWISE, EXCEED THE FEES ACTUALLY PAID BY YOU TO TRIFO OR TRIFO’S AUTHORIZED RESELLER FOR THE PRODUCT AT ISSUE. THIS LIMITATION IS CUMULATIVE AND WILL NOT BE INCREASED BY THE EXISTENCE OF MORE THAN ONE INCIDENT OR CLAIM. TRIFO DISCLAIMS ALL LIABILITY OF ANY KIND OF TRIFO’S LICENSORS AND SUPPLIERS.

Change to these Terms of Service

We may modify these Terms of Service from time to time. When these Terms of Service are changed, we will send you the updated Terms of Service via ways such as email or push notification. You can review these Terms of Service from our website or application.

Severability

If any term of these Terms of Service is disallowed or found to be unenforceable, then that term should be deemed severable from these Terms of Service and shall not affect the validity and enforceability of any remaining terms.

Notices

Notices will be provided to you by email, written communication sent by postal service, or posting to our website or product software.

Related documents

Our Privacy Policy, which is also applicable to our relationship, includes terms about personal information collection and processing. We should follow the most current version of these Terms of Service. Any old versions are inapplicable and should be replaced by the current version.

Contact us

If you do not understand any of the Terms of Service or if you have any questions about these Terms of Service, please contact us at: info[at]trifo.com .